{"id":13,"date":"2026-10-15T21:28:31","date_gmt":"2026-10-15T20:28:31","guid":{"rendered":"https:\/\/formation.cefisidh.com\/index.php\/faq\/"},"modified":"2026-10-15T21:28:38","modified_gmt":"2026-10-15T20:28:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/formation.cefisidh.com\/index.php\/faq\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull bob-page-head has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group bob-page-head__inner is-layout-flow wp-block-group-is-layout-flow\">\n<nav class=\"bob-crumbs\" aria-label=\"Fil d\u2019Ariane\"><ol><li><a href=\"https:\/\/formation.cefisidh.com\/\">Accueil<\/a><\/li><li aria-current=\"page\">Questions fr\u00e9quentes<\/li><\/ol><\/nav>\n\n\n<p class=\"is-style-bob-eyebrow wp-block-paragraph\">Aide<\/p>\n\n\n<h1 class=\"wp-block-heading bob-page-head__title\">Questions fr\u00e9quentes<\/h1>\n\n\n<p class=\"bob-page-head__lead has-muted-color has-text-color has-md-font-size wp-block-paragraph\">Paiement, billets, inscription : les r\u00e9ponses aux questions qu\u2019on nous pose le plus.<\/p>\n\n<\/div>\n\n<\/section>\n\n\n<div class=\"wp-block-group bob-faq-page is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--70)\">\n<section class=\"wp-block-group bob-faq bob-faq__group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading bob-faq__group-title\">Inscription et paiement<\/h2>\n\n\n<div class=\"wp-block-group bob-faq__list is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment payer ?<\/summary>\n<p class=\"wp-block-paragraph\">Par Mobile Money (MTN, Moov, Celtiis), par carte, par virement ou sur place. Seuls les moyens disponibles pour votre num\u00e9ro et votre pays vous sont propos\u00e9s.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Dois-je cr\u00e9er un compte ?<\/summary>\n<p class=\"wp-block-paragraph\">Non. Votre compte est cr\u00e9\u00e9 automatiquement \u00e0 l\u2019inscription. Vous vous connectez ensuite avec un code re\u00e7u par SMS ou par email, sans mot de passe.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>J\u2019ai pay\u00e9 mais je n\u2019ai pas re\u00e7u mon billet.<\/summary>\n<p class=\"wp-block-paragraph\">La confirmation Mobile Money peut prendre quelques minutes. Votre billet appara\u00eet aussi dans \u00ab Mes billets \u00bb d\u00e8s la confirmation du paiement. Si rien n\u2019arrive au bout d\u2019une heure, \u00e9crivez-nous sur WhatsApp.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mon employeur peut-il payer pour moi ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui : transmettez-lui le lien de paiement de votre inscription, ou demandez-nous une facture proforma pour un virement.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Vais-je recevoir une attestation ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui, une attestation de participation avec QR code de v\u00e9rification est d\u00e9livr\u00e9e en fin de formation aux participants pr\u00e9sents.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group bob-faq bob-faq__group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading bob-faq__group-title\">Pendant et apr\u00e8s la formation<\/h2>\n\n\n<div class=\"wp-block-group bob-faq__list is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Que dois-je apporter ?<\/summary>\n<p class=\"wp-block-paragraph\">Votre billet (sur t\u00e9l\u00e9phone ou imprim\u00e9) et un ordinateur portable pour les ateliers pratiques.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment rejoindre une session en ligne ?<\/summary>\n<p class=\"wp-block-paragraph\">Le lien d\u2019acc\u00e8s appara\u00eet dans \u00ab Mes billets \u00bb 30 minutes avant le d\u00e9but et vous est envoy\u00e9 par email et SMS.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je c\u00e9der ma place \u00e0 un coll\u00e8gue ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui, depuis \u00ab Mes billets \u00bb, gratuitement, jusqu\u2019\u00e0 la veille de la formation.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<div class=\"wp-block-group is-style-bob-card bob-help-card is-vertical is-layout-flex wp-container-core-group-is-layout-61e9a90b wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-lg-font-size\">Vous n\u2019avez pas trouv\u00e9 votre r\u00e9ponse ?<\/h2>\n\n\n<p class=\"has-muted-color has-text-color wp-block-paragraph\">\u00c9crivez-nous : nous r\u00e9pondons vite, y compris sur WhatsApp.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wa.me\/2290197345232\">\u00c9crire sur WhatsApp<\/a><\/div>\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/formation.cefisidh.com\/index.php\/contact\/\">Contactez-nous<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Paiement, billets, inscription : les r\u00e9ponses aux questions qu\u2019on nous pose le plus. Inscription et paiement Pendant et apr\u00e8s la formation Vous n\u2019avez pas trouv\u00e9 votre r\u00e9ponse ? \u00c9crivez-nous : nous r\u00e9pondons vite, y compris sur WhatsApp.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"page-wide","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":25,"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/25"}],"wp:attachment":[{"href":"https:\/\/formation.cefisidh.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}